Jeongshim Food Co., Ltd. (hereinafter referred to as the “Company”) values customer's personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection.
The company informs you of the purpose and method of using the personal information provided by customers through the personal information processing policy, and what measures are being taken to protect personal information.
■ Items of personal information to be collected and collection method
end. Items of personal information to be collected
o The company collects the following personal information for membership registration, consultation, and service application. -When signing up for membership: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, e-mail address, legal representative information for subscribers under the age of 14-When applying for service: address, payment information
o Service usage records, access logs, cookies, access IP, payment records, and bad use records may be created and collected during service use or business processing.
I. Collection method
– Collection through homepage, written form, bulletin board, e-mail, event application, delivery request, telephone, fax, and generated information collection tool
■ Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
o Fulfillment of contracts for service provision and provision of fee settlement contents according to service provision, purchase and payment, delivery of goods or delivery of billing address, identification of financial transactions, and financial services
o Member Management
Membership identification, personal identification, prevention of illegal use and unauthorized use of bad members, confirmation of sign-up, age confirmation, confirmation of consent of a legal representative when collecting personal information of children under 14 years of age, handling of complaints such as complaint handling, Delivery of notices
o Used for marketing and advertising
Delivery of advertising information such as events, identification of access frequency, or statistics on members' service use
■ Period of retention and use of personal information In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for the specified period for the following reasons.
end. Reasons for information retention according to the company's internal policy
Even when a member withdraws, the member's information may be retained for oo years from the date of termination of the contract to prevent recurrence of illegal use by bad members, resolve disputes, and cooperate in response to requests from investigative agencies.
I. Reasons for information retention in accordance with relevant laws and regulations
If it is necessary to preserve it in accordance with the provisions of related laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the company keeps the member information for a certain period stipulated by the related laws as follows.
o Records on contract or subscription withdrawal
-Retention reason: Act on consumer protection in e-commerce transactions, etc.
-Retention period: 5 years
o Records on payment and supply of goods, etc.
-Retention reason: Act on Consumer Protection in Electronic Commerce, etc.
-Retention period: 5 years
o Records on consumer complaints or dispute settlement
-Retention reason: Act on consumer protection in e-commerce transactions, etc.
-Retention period: 3 years
o Log record
-Reason for retention: Protection of Communications Secrets Act
-Retention period: 3 months
■ Destruction procedure and method of personal information In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.
o Destruction procedure
The information entered by the member for membership registration, etc., is transferred to a separate DB (separate filing cabinet in the case of paper) after the purpose is achieved, and is scheduled according to the reason for information protection in accordance with internal policies and other related laws (refer to retention and use period). It is destroyed after the period is saved.
Personal information transferred to a separate DB will not be used for any other purpose than to be retained unless required by law.
o Destruction method
Personal information stored in the form of electronic files is deleted using a technical method that cannot reproduce the record.
■ Provision of personal information
In principle, the company does not provide users' personal information to the outside. However, the following cases are exceptions.
o When users agree in advance
o In the event of a request from an investigative agency in accordance with the provisions of the law or according to the procedure and method specified in the law for investigation purposes.
■ Consignment of collected personal information
The company entrusts and operates an external specialized company as follows for service implementation.
o Consignment target: [CJ delivery service]
o Consignment work: [Product delivery]
■ Rights of users and legal representatives and how to exercise them
o Users can view or modify their registered personal information at any time, and may request termination of subscription.
o To view and modify personal information of users, click “Change personal information” (or “modify member information”), click “Withdrawal of membership” to cancel membership (withdrawal of consent), go through the identity verification procedure, and view directly. Correction or withdrawal is possible.
o Or, if you contact the person in charge of personal information protection in writing, by phone or e-mail, we will take action without delay.
o If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that correction can be made.
o The Company processes personal information that has been canceled or deleted at the request of the user as specified in the “Period of Retention and Use of Personal Information Collected by the Company” and is processed so that it cannot be viewed or used for any other purpose.
■ Matters concerning the installation, operation, and rejection of the automatic personal information collection device The company operates “cookies” that store and find your information from time to time. Cookies are very small text files that the server used to operate the website sends to your browser and are stored on your computer's hard disk.
The company uses cookies for the following purposes.
o Purpose of use such as cookies
1. Providing targeted marketing and personalized service by analyzing the access frequency and visit time of members and non-members, identifying users' tastes and interests, tracking traces, and identifying the degree of participation in various events and the number of visits
2. You have the option of installing cookies. Therefore, you can allow all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.
o How to reject cookie settings
1. As a method of rejecting the cookie setting, you can allow all cookies by selecting the option of the web browser you are using, check each time a cookie is saved, or reject the saving of all cookies.
2. Example of setting method (for Internet Explorer): Tools at the top of the web browser> Internet Options> Personal Information
3. However, if you refuse to install cookies, there may be difficulties in providing the service.
■ Civil petition service for personal information
In order to protect customer's personal information and handle complaints related to personal information, the company appoints relevant departments and personal information protection officers as follows.
o Customer Service Department
Department Name: Marketing Department
Phone number: 031-776-2770
Email: jsmad@jsmfood.com
o Personal Information Protection Officer
Name: Park Geun-wook
Affiliation: Marketing Department
Phone number: 031-776-2770
Email: jsmad@jsmfood.com
o You can report any complaints related to personal information protection that arise while using the company's services to the person in charge of personal information protection or the department in charge.
o The company will provide prompt and sufficient answers to users' reports.
o If you need to report or consult about other personal information infringement, please contact the following organizations.
Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Supreme Prosecutors' Office Cyber Investigation Division (spo.go.kr / area code +1301)
National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182 without area code)
This policy will take effect on February 1, 2021.
